The Heart of Change
By:"John P. Kotter","Dan S. Cohen"
Published on 2002 by Harvard Business Press
Outlines an eight-step program by which companies can implement effective large-scale change, noting the importance of shifting employee thinking patterns and citing the stories of more than 100 organizations.
This Book was ranked 36 by Google Books for keyword sociale intelligentie nieuwe theorieen over menselijk gedrag 2016.
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